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Showing 62 results for "South Africa"
Celebrating Growth – Abduraghiem Henry
Celebrating Growth – Abduraghiem Henry Our Celebrating Growth series is all about recognising the wide range of talent we have within Sigma Connected, and especially focusing on how they are progressing their careers with us. With that in mind, next up in the feature is Cape Town-based, Abduraghiem Henry. Based at our busy offices in […]
Meet the team in Cape Town
Meet the team in Cape Town Meet some of our wonderful team in South Africa as they introduce themselves. We’re very lucky to have the most amazing people working at Sigma Connected and as you can see from the video, you’re in great hands. From outsourced customer service and collections support to offshoring solutions, our […]
This is Sigma Connected South Africa
This is Sigma Connected South Africa Find out more about our operation in South Africa and why it’s the perfect place to offshore your customer contact to. Video transcript What is great about South Africa? The warmth, fun, and culture. South Africans bring that to life, perhaps better than most. When considering South Africa as an […]
Ryan Strategic Advisory | Setting up a new CX location
Ryan Strategic Advisory | Setting up a new CX location Peter Ryan compares emerging and saturated locations vs mature and scalable destinations when looking to set up a new customer experience location offshore. Video transcript Hi, I’m Peter Ryan, Principal Analyst at Ryan Strategic Advisory. We are a full-service market research and advisory firm based in […]
Ryan Strategic Advisory | South Africa as a destination of choice
Ryan Strategic Advisory | South Africa as a destination of choice In times of financial crisis, consumers want more than ever to talk to someone who is skilled, knowledgeable and relatable. Hear Peter Ryan discuss why South Africa is ‘winning’.
Ryan Strategy Advisory | The importance of the ‘human touch’
Ryan Strategy Advisory | The importance of the ‘human touch’ Peter Ryan highlights the importance of the ‘human touch’ in a CX strategy Video transcription I’m Peter Ryan, Principal Analyst at Ryan Strategic Advisory. We are a full-service market research and analysis house based in Montreal, Quebec, Canada, focusing exclusively on the BPO and customer experience […]
Ryan Strategy Advisory | The importance of Impact Sourcing
Ryan Strategy Advisory | The importance of Impact Sourcing Peter Ryan highlights the importance of Impact Sourcing in a CX setting
Kashiefa Blaauw | This Is My Story | A Sigma Connected Series
Kashiefa Blaauw | This Is My Story | A Sigma Connected Series Three young adults who were previously unemployed tell us their story of how they found not only a career, but hope for their future, through Sigma Connected’s impact sourcing initiative.
Yongama Dolo | This Is My Story | A Sigma Connected Series
Yongama Dolo | This Is My Story | A Sigma Connected Series Yongama invites us into his home and shares his experience of Sigma Connected’s impact sourcing initiative and explains how he plans to make the most out of his career with Sigma Connected. Video transcript My name is Yongama Dolo, and I hail from […]
Noxolo Makwayiba | This Is My Story | A Sigma Connected Series
Noxolo Makwayiba | This Is My Story | A Sigma Connected Series Noxolo invites us into her home and shares her experience of Sigma Connected’s impact sourcing initiative and explains how she’s been empowered since working for Sigma Connected. Video transcript My name is Noxolo Makwayiba. I work at Sigma Connected. I didn’t do anything […]