In the press
Check out some of the publications that have written about Sigma Connected.
Here, you’ll find featured articles, interviews, press releases, and stories from leading publications that showcase our journey, achievements and innovations.
Stay up to date with how we’re making headlines and discover what the media has to say about our work, milestones, and the exciting developments shaping our future.
Whether you’re a journalist, partner, or curious reader, explore our latest media highlights and see how we’re inspiring change and shaping the conversation.
Tech Central
Western Cape attracts big new call center investment
“Customer contact solutions specialist Sigma Connected has expanded its operations in the Western Cape with the opening of a new facility in Paarl, aiming to create up to 1,000 jobs in the coming years.”
December 17 2024
The Business Desk
People: Lovell Partnerships; Sigma Connected; Ellisons
“Birmingham-based business outsourcing provider Sigma Connected has announced the appointment of Jamie O’Brien into the newly-created position of director of telecoms.”
September 5 2024
BBP Media
Sigma Connected partners with IRIS on AI technology roll out
“Sigma Connected has announced an extended partnership with audio specialist IRIS Clarity as it further improves the company’s call handling and soundquality through an innovative Artificial Intelligence (AI) noise cancellation platform.”
August 8 2024
Directors Club
Sigma Connected and TDX Group form strategic partnership to support ethical debt collections
“The strategic link-up will see Sigma Connected and TDX Group working closely on white label customer service support for organisations spanning the telecommunications, utilities, energy, retail and government sectors.”
January 15 2024
Consultancy UK
Susan Young to lead Sigma Connected insurance offering
“Sigma Connected has a culture that is different to any I have come across and you can instantly see and feel the value we bring to the insurance market.”
December 11 2023
The Business Desk
Sigma Connected, has introduced Lesley Avinou as the newly-appointed Group Director of Client Partnerships
“For the last six years, I’ve admired Sigma Connected and its ways of working. The culture is different and Sigma has created something amazing for their people and their clients through a strong family and community approach.”
November 12 2023
HR Magazine
Future leader: Lisa Drew, head of people, UK, Sigma Connected
“One of my top concerns for HR today is talent acquisition and retention. HR professionals should focus on creating an engaging workplace culture, offering competitive compensation and benefits and providing opportunities for growth and development to keep employees motivated and committed.”
June 2 2023
Recruiter
M&S, Sigma Connected, Northern and Stagecoach create jobs across the UK
“Business outsourcing specialist Sigma Connected is to create 500 new vacancies in the first quarter of this year, which will add to Sigma’s 4,000-strong workforce.”
January 18 2023
SaaS Connect – SaaS Partnerships & SaaS Leaders podcast
How a revolution in partner tech is changing the whole game
Bob Moore, Co-Founder and CEO at Crossbeam, talks about what’s happening with the data coming out of the emerging class of software products.
November 3 2022
The Business Magazine
Refugee charity benefits from £1,000 Sigma donation
“Worcestershire-based business outsourcing firm Sigma Connected has donated £1,000 to a charity which provides free guidance and advice on immigration, destitution and homelessness across Birmingham and the Black Country.”
June 27 2022
South Africa the Good News
National Youth Day audience with President as Sigma Connected is hailed for tackling unemployment
“A Western Cape business outsourcing company has attended a high-profile event where President Cyril Ramaphosa asked about the industry and the firm’s growth plans, as well as praising the company for its ongoing work to tackle youth unemployment.”
June 20 2022
Water Magazine
Sigma Connected wins Anglian Water vulnerable customer support contract
“ReachOut will see Sigma’s team helping around 600 vulnerable people in debt every month by engaging with them, raising awareness of support and guiding them to charities such as the Samaritans, StepChange, MIND, Turn2us and Macmillan.”
March 7 2022
The Business Magazine
Environmental tree planting project helps Sigma celebrate new staff
“Sigma Connected has purchased a forest of young trees with the dual aim of helping to cut carbon emissions and to celebrate new colleagues completing their probationary periods at the firm.”
September 10 2021
Redditch Standard
Sigma team Reach:Out to secure new contract with energy firm
“Outsourcing specialist Sigma Connected has won the contract with Pure Planet through Sigma’s Reach:Out scheme, an initiative that helps customers struggling to pay bills to access grants and free money advice, as well as signposting to charities.”
September 7 2021
South Africa the Good News
Sigma Connected Launches Title Sponsorship of the Lions Carling Currie Cup Team
“It is a huge honour to have an international company of Sigma stature involved in this weekend match. The British and Irish Lions only visit us every 12 years, so we feel it is apt that we have Sigma, a multi-award-winning company with us on this day”
July 2 2021
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