High quality, flexible customer contact solutions
A consumer shift towards digital shopping has become a challenge for retailers. We can help you stay connected with your customers in a changing environment.
At Sigma Connected, we focus on people. Working in partnership with you and your customers across all communication channels, we can deliver high quality, flexible customer contact solutions.
Benefits of our approach
We can deliver a complete end-to-end outsourcing solution from sales to late-stage collections. You can also utilise our expertise for support in particular areas such as complaint management and customer retention.
Our customer advisors are focused on the experience of your customers, while ensuring brand integrity is maintained at all times. We can demonstrate genuine improvements to customer satisfaction scores while you concentrate on your core business.