We are
We are Sigma Connected
We are As an outsourcing partner, we provide 24/7 white-label customer contact and service centre solutions, but at Sigma Connected, we do things a little differently.
We are Sigma Connected, we are different
Different is thousands of independent thinkers, connected and working together. Different is flexible, scalable, smart. Different listens so different learns; that’s why different understands. Different says ‘can do’ and then it does. Different is never settling for ‘good’ as good enough. Different is brave. Different is kind. Different is better.
We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection is important. Because better connections mean better outcomes for all.
Our services
We provide outsourced customer contact and BPO solutions, 24 hours a day, 7 days a week, 365 days a year.
We deliver services across all contact channels including phone, web, SMS, socials and email.
Working together with you ….
Our clients include
Building customer experience success
We are thrilled to have been named on the 2023 Customer Experience Management PEAK Matrix for EMEA by research company, the Everest Group, in their annual customer experience report
Sigma Connected has been recognised as an Aspirant by the Everest Group in the 2023 Customer Experience Management PEAK Matrix Assessment.
Our industries
Your demands are unique and will naturally vary over time as your business and customers change.
With experience and expertise in a range of industries, we can adapt and will work flexibly with your team leaders to ensure your service needs are always met.
