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Case studies

Supporting residents in debt – how Barnet Council used ReachOut to re-engage residents struggling with council tax arrears

Achieving offshore excellence: scaling sales and service without compromise

Building trust with a reputable bank through complex offshore fraud delivery

Strengthening customer experience while cutting costs by 40%

From 20 to 250FTE: growing together with trust

How Sigma Connected delivered top-tier results through partnership and innovation

How Sigma Connected successfully took on increased collections work with proven results for a well-known energy retailer

How Sigma Connected helped SES Business Water strengthen their customer experience

How Sigma Connected transformed collections for a leading motor finance provider through an onshore/offshore model

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