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Sigma Connected hat trick as Sunday Times top employer
Sigma Connected hat trick as Sunday Times top employer Leading business outsourcing provider Sigma Connected has been named one of the UK’s leading employers for the third successive year in the prestigious The Sunday Times Best Places to Work list. The Birmingham-headquartered company, which provides contact centre services across the utilities, financial services, telecommunications and […]
Sigma Connected appoints new Director of Operational Delivery
Sigma Connected appoints new Director of Operational Delivery One of the UK’s leading business outsourcing providers has announced the appointment of a new senior director who will lead the delivery of its operations in South Africa. Sigma Connected, which provides contact centre services across the utilities, financial services, telecommunications and insurance services sectors, has appointed […]
Sigma Connected wins national UK award for Community Foundation success
Sigma Connected wins national UK award for Community Foundation success A leading business outsourcing firm has scooped a prestigious national award for its commitment to communities and long-term charitable giving. Sigma Connected, which provides contact centre services across the utilities, financial services, telecommunications and insurance services sectors, has won the Giving Something Back Award at […]
Sigma Connected donates IT equipment to support West Midlands charity
Sigma Connected donates IT equipment to support West Midlands charity A Birmingham business outsourcing firm has donated a batch of laptops to a West Midlands charity which is dedicated to helping disadvantaged refugees and migrants across Birmingham and the Black Country fully integrate into UK life and achieve independence. Sigma Connected, which provides contact centre […]
Sigma Connected reach £100,000 donation mark for Birmingham Children’s Hospital Charity
Sigma Connected reach £100,000 donation mark for Birmingham Children’s Hospital Charity A Birmingham business outsourcing specialist has marked a key milestone in its long-term fundraising for Birmingham Children’s Hospital Charity. Sigma Connected, which provides contact centre services for the utilities, retail, telecommunications and financial services sectors, has now raised £100,000 for the hospital to help […]
Jobs boost as Sigma Connected unveils new Paarl offices and contact centre
Jobs boost as Sigma Connected unveils new Paarl offices and contact centre Hundreds of new jobs are to be created in and around Paarl following the opening of a new office and contact centre by one of the country’s leading offshore Global Business Services (GBS) companies. Sigma Connected, which offers ‘white label’ contact centre services […]
Sigma Connected Group appoints Jamie O’Brien as director of telecoms
Sigma Connected Group appoints Jamie O’Brien as director of telecoms Business outsourcing provider Sigma Connected has announced the appointment of Jamie O’Brien into the newly-created position of director of telecoms. In his new sector specialist role, the operational telecoms expert will lead the development of the firm’s new and existing telecoms client portfolio as part […]
Sigma Connected recognised for collections and recoveries excellence through Arum accreditation
Sigma Connected recognised for collections and recoveries excellence through Arum accreditation Business outsourcing provider Sigma Connected has been officially endorsed for its collections and recoveries excellence by Arum. Sigma Connected, which provides customer contact services for the utilities, financial, telecommunications and retail sectors, has been awarded the independent Arum Approved Servicer certification for meeting Arum’s […]
Sigma Connected partners with IRIS on AI technology roll out
Sigma Connected partners with IRIS on AI technology roll out Business outsourcing provider Sigma Connected has announced an extended partnership with audio specialist IRIS Clarity as it further improves the company’s call handling and sound quality through an innovative Artificial Intelligence (AI) noise cancellation platform. Sigma Connected, which provides customer experience services for the utilities, […]
Sigma Connected announces its first international customer service operation from Cape Town township
Sigma Connected announces its first international customer service operation from Cape Town township Outsourcing specialist Sigma Connected has announced it is working with E.ON Next to relocate 100 employees to Sigma Connected’s Mitchells Plain offices, based in the township to the south of Cape Town, so employees can work closer to their homes. E.ON Next, […]