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Celebrating Growth – Abduraghiem Adams
Celebrating Growth – Abduraghiem Adams Next up in our Celebrating Growth feature is 31-year-old Abduraghiem Adams. Based in our growing office on the outskirts of Cape Town, Abduraghiem has been with Sigma for 12 months and in November was promoted from his Agent role into a new Team Leader position, working with clients on our […]
Celebrating Growth – Nur Andrews
Celebrating Growth – Nur Andrews Cape Town-based Nur Andrews is one of the most recent members of our team to be promoted into a new role having been with Sigma for five years. The 26-year-old father of three has become a new Lines Team Leader focusing on new business for one of our retail clients […]
New research shows organisations are failing to grasp customer interaction needs
New research shows organisations are failing to grasp customer interaction needs Over 70% of UK organisations which offer contact centre services are failing to implement new ways of communicating with their customers, a new survey shows. Despite a rise in the use of digital technology, the study showed that seven out of ten UK firms […]
Celebrating Growth – Sumaiya Timm
Celebrating Growth – Sumaiya Timm Our Celebrating Growth series plays a role in promoting the ongoing successes of our people across the whole Sigma Connected Group. Over the next month, we are focusing on high achieving individuals from our team in South Africa, and first up is Team Leader, Sumaiya Timm. Based at our Woodstock […]
Sigma Connected announces UK jobs boost for 2023
Sigma Connected announces UK jobs boost for 2023 UK business outsourcing specialist Sigma Connected has announced it is creating hundreds of new jobs as part of its ongoing growth plans. Sigma, which offers customer contact centre services across the energy, water, insurance and financial services sectors, has announced it is looking to create 500 new […]
Sigma Connected donates £5,000 to help vulnerable people at Christmas
Sigma Connected donates £5,000 to help vulnerable people at Christmas Business process outsourcing provider Sigma Connected has donated £5,000 worth of supermarket vouchers to 50 financially vulnerable people to help them cope with the expensive Christmas period. Sigma, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications […]
ECCCSA recognition for Sigma’s ReachOut Pathfinders
ECCCSA recognition for Sigma’s ReachOut Pathfinders Following news in August that we had been shortlisted in the European Contact Centre & Customer Service Awards, we are delighted that our ReachOut Pathfinder team has been confirmed as a “Silver Winner” in the Best Small Customer Service Team category. We were up against seven other organisations from […]
Sigma Connected receives national recognition from Nedbank for home loans collections success
Sigma Connected receives national recognition from Nedbank for home loans collections success A Western Cape business outsourcing company has been recognised for a national award following its success in recovering debt linked to home loans. Sigma Connected, which offers customer contact centre services in the financial services, telecommunications, retail, insurance, government and logistics industries, has […]
School children’s education in Mitchells Plain to benefit from Sigma Connected donation
School children’s education in Mitchells Plain to benefit from Sigma Connected donation Thousands of school children in Mitchells Plain have benefited from a kind-hearted donation from a local business. Yellow Wood Primary School in Eastridge has seen a R10,000 cash boost from business outsourcing company Sigma Connected through its Community Foundation. The money from Sigma, […]
Colin McMahon joins Sigma Connected as Director of Financial Services
Colin McMahon joins Sigma Connected as Director of Financial Services Business process outsourcing provider Sigma Connected has made a senior appointment as it continues its expansion into the global financial services sector. Sigma Connected, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors, has appointed finance […]
