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Showing 62 results for "South Africa"
This is my story | Where are they now?
In 2022, we told the story of Yongama and Kashiefa – two Sigma Connected employees who joined us through our Impact Sourcing initiative, in partnership with Shadow Careers. But where are they now?
Sigma Connected partners with IRIS on AI technology roll out
Sigma Connected partners with IRIS on AI technology roll out Business outsourcing provider Sigma Connected has announced an extended partnership with audio specialist IRIS Clarity as it further improves the company’s call handling and sound quality through an innovative Artificial Intelligence (AI) noise cancellation platform. Sigma Connected, which provides customer experience services for the utilities, […]
The Cape Town experience
The Cape Town experience Hear what our team have to say about Cape Town, why it is such a special place and what it means to Sigma Connected. Cape Town, South Africa is the ultimate offshoring destination. Video transcript I have huge emotion when I land in Cape Town; it’s just my favorite place, a […]
Our collections agents and the support they provide
Our collections agents and the support they provide Capetonians are naturals at helping customers with their challenges. Listen to our Sigma Connected collections advisors discuss what it means to support customers who are unable to pay. At Sigma Connected, we hold empathy as the foundation of customer service, particularly in tough financial times. Our trained […]
Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organisation Shadow Careers
Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organisation Shadow Careers A leading UK BPO provider is celebrating the success of a long-term partnership with a South African based organization, which has helped secure jobs for hundreds of unemployed youths from socially and economically disadvantaged backgrounds. Sigma Connected Group, which […]
Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organisation Shadow Careers
Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organisation Shadow Careers A leading UK BPO provider is celebrating the success of a long-term partnership with a South African based organization, which has helped secure jobs for hundreds of unemployed youths from socially and economically disadvantaged backgrounds. Sigma Connected Group, which […]
Fun times with our South African team
Fun times with our South African team Have a look at our South African team enjoying themselves around our Cape Town offices. It’s not all work at Sigma Connected; we recognise the significance of balance and camaraderie in our workplace. Our lively team in Cape Town injects energy and laughter into the office, creating a […]
Impact Sourcing, and why it’s a key recruitment option for BPOs – by Mike Harfield
Impact Sourcing, and why it’s a key recruitment option for BPOs In recent years, there has been a substantial upturn in the number of outsourcing specialists determined to introduce more socially-responsible ways of working. Those ambitions stretch not just across the more obvious, boardroom-driven environmental targets, but are also zoning in on how to support […]
What gives Sigma Connected the South African X factor? A Q&A with Bevin Sandras
What gives Sigma Connected the South African X factor? A Q&A with Bevin Sandras Our latest interview places the spotlight on the amazing work that’s happening at Sigma Connected in Cape Town, with Director of International Operations Bevin Sandras discussing why our team there are making such a lasting impact. Q. We’re here to talk […]
We sit down and chat to our Impact Sourcing partners, Shadow Careers
We sit down and chat to our Impact Sourcing partners, Shadow Careers Gary Gilburd, CEO of Sigma Connected, sits down and chats with the CEO of Shadow Careers, Franco Cotumaccio. In South Africa, we partner with Shadow Careers to provide permanent employment opportunities for unemployed youth. Currently, over 60% of our new hires have come […]