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Showing 23 results for "Videos"

We are Sigma Connected

We are Sigma Connected As an outsourcing partner, we provide white-label customer contact and service centre solutions. But at Sigma Connected, we do things a little bit differently.

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Complaints Management Overview

Complaints Management Overview Customer complaints are, unfortunately, something that every business faces from time to time. But complaints don’t have to be seen as a huge negative – if you have the right complaint management process in place, it can be a fantastic opportunity to refine your product or service, improve your customers’ experience, and […]

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Our Collections Ecosystem

Our Collections Ecosystem Watch our video on how Sigma Connected can help you throughout the whole collections and recoveries cycle. Our payment collection solutions provide your customers with a level of care and attention that goes beyond the norm. It can be a difficult subject to approach with customers, so engaging in a way that’s […]

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Non-household Water – Customer lifecycle

Non-household Water – Customer lifecycle At Sigma Connected, we know how competitive the non-household water market can be – and why standout customer service is more important than ever. That’s why we put our in-house industry knowledge and experience to work, helping you stay Ofwat compliant, maintain the highest levels of customer satisfaction, gain and […]

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Meet the team in Cape Town

Meet the team in Cape Town Meet some of our wonderful team in South Africa as they introduce themselves. We are very lucky to have the most amazing people working at Sigma Connected. As you can see from the above video, you’re in great hands.

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