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We sit down and chat to our Impact Sourcing partners, Shadow Careers
We sit down and chat to our Impact Sourcing partners, Shadow Careers Gary Gilburd, CEO of Sigma Connected, sits down and chats with the CEO of Shadow Careers, Franco Cotumaccio. In South Africa, we partner with Shadow Careers to provide permanent employment opportunities for unemployed youth. Currently, over 60% of our new hires have come […]
Being named a “Best Place to Work”.
Being named a “Best Place to Work”. Gary Gilburd, CEO of Sigma Connected, gives his thoughts on what it means to be named as a “Best Place to Work” by The Sunday Times.
The Sunday Times Best Places to Work 2023
The Sunday Times Best Places to Work 2023 We are proud to be recognised as a Sunday Times Best Places to Work 2023 company.
We are Sigma Connected
We are Sigma Connected As an outsourcing partner, we provide white-label customer contact and service centre solutions. But at Sigma Connected, we do things a little bit differently.
Complaints Management Overview
Complaints Management Overview Customer complaints are, unfortunately, something that every business faces from time to time. But complaints don’t have to be seen as a huge negative – if you have the right complaint management process in place, it can be a fantastic opportunity to refine your product or service, improve your customers’ experience, and […]
Our Collections Ecosystem
Our Collections Ecosystem Watch our video on how Sigma Connected can help you throughout the whole collections and recoveries cycle. Our payment collection solutions provide your customers with a level of care and attention that goes beyond the norm. It can be a difficult subject to approach with customers, so engaging in a way that’s […]
Non-household Water – Customer lifecycle
Non-household Water – Customer lifecycle At Sigma Connected, we know how competitive the non-household water market can be – and why standout customer service is more important than ever. That’s why we put our in-house industry knowledge and experience to work, helping you stay Ofwat compliant, maintain the highest levels of customer satisfaction, gain and […]
Celebrating International Women’s Day
Celebrating International Women’s Day Sigma Connected is very fortunate to employ amazing women from all walks of life, around the globe, to help us #improveeverythingalways. Today is all about celebrating them.
Meet the team in Cape Town
Meet the team in Cape Town Meet some of our wonderful team in South Africa as they introduce themselves. We are very lucky to have the most amazing people working at Sigma Connected. As you can see from the above video, you’re in great hands.
This is Sigma Connected South Africa
This is Sigma Connected South Africa Find out more about our operation in South Africa and why it’s the perfect place to offshore your customer contact to.