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Showing 23 results for "South Africa"
Guest blog: Outsourcing destinations: South Africa vs Philippines
Guest blog: Outsourcing destinations: South Africa vs Philippines Having embarked on several journeys to implement outsourcing strategies, one of the very first, and arguably most important decisions is where “offshore” is actually going to be. The decision of where should in fact, come before decisions on what will be outsourced. The reason for this somewhat […]
Celebrating Growth – Nur Andrews
Celebrating Growth – Nur Andrews Cape Town-based Nur Andrews is one of the most recent members of our team to be promoted into a new role having been with Sigma for five years. The 26-year-old father of three has become a new Lines Team Leader focusing on new business for one of our retail clients […]
Why Australia must look west for offshoring solutions
Why Australia must look west for offshoring solutions As part of my role here at Sigma Connected, I am fortunate that I get to travel to our various businesses across the globe, catching up with not only our amazing colleagues, but also new and existing clients. Just a matter of weeks ago, I got to […]
School children’s education in Mitchells Plain to benefit from Sigma Connected donation
School children’s education in Mitchells Plain to benefit from Sigma Connected donation Thousands of school children in Mitchells Plain have benefited from a kind-hearted donation from a local business. Yellow Wood Primary School in Eastridge has seen a R10,000 cash boost from business outsourcing company Sigma Connected through its Community Foundation. The money from Sigma, […]
Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment
Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment A Western Cape business outsourcing specialist has won a national award for its commitment to creating meaningful job prospects and opportunities in disadvantaged communities. Sigma Connected South Africa, which offers customer contact services in multiple sectors, has won the Jobs Creation Award […]
Sigma Connected unveils new Community Foundation with R10,000 charity donation
Sigma Connected unveils new Community Foundation with R10,000 charity donation Western Cape business outsourcing company Sigma Connected has launched its new Community Foundation which will see R20,000 donated every quarter to local charities and good causes. The company, which offers customer contact services in multiple sectors from its offices across Western Cape, has launched the […]
Q&A – South Africa culture alignment training
Q&A – South Africa culture alignment training Many businesses recognise that offshoring part or all of their customer service function to specialist outsourcing companies in other countries or continents can be hugely beneficial financially. Naturally, however, some have concerns around how high standards will be maintained when offshoring this crucial aspect of their business to […]
Why South Africa is the ideal offshore customer service location
Why South Africa is the ideal offshore customer service location Are you considering offshoring aspects of your customer service but unsure where to start? In this ebook, we debunk some of the myths surrounding offshoring, such as cultural and communication differences, high costs, and how difficult it is to find an outsourcing team that adopts […]
South Africa Spotlight: How we create expert customer service advisors at Sigma Connected
South Africa Spotlight: How we create expert customer service advisors at Sigma Connected At Sigma Connected, we always put people first whether that’s our own teams, our clients, our clients’ customers or the community in which we operate. This policy is most clearly seen in our human approach to customer service, but it’s also an […]
