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Showing 14 results for "Vulnerable Customers (ReachOut)"

ReachOut wins CSA innovation award

10Sept 2021 ReachOut wins CSA innovation award I am delighted to announce that last week Sigma Connected was the proud winner of the Innovation Award at the 2021 CSA Awards. This prestigious award was for our hugely successful ReachOut initiative, which is helping a growing number of our UK clients engage with customers who potentially […]

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Sigma celebrates Pure Planet contract win following vulnerable customer pilot

27Aug 2021 Sigma celebrates Pure Planet contract win following vulnerable customer pilot A business outsourcing specialist has won a new contract to support a 100% renewable energy supplier to manage its most vulnerable or financially challenged customers through ground-breaking new service, Reach:Out. Sigma Connected, which provides customer contact services for some of Britain’s biggest energy […]

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Reach:Out shortlisted for innovation award

09 Aug 2021 Reach:Out shortlisted for innovation award We’re excited to announce that our new Reach:Out service has been shortlisted for the Innovation Award at the Credit Services Association’s (CSA) inaugural awards. The Innovation Award recognises a company, department, team or individual who ‘has demonstrated high levels of creativity, adaptability and inventiveness in adapting to […]

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Reach:Out makes #TheFirstStep easier through partnership with StepChange

29Mar 2021 Reach:Out makes #TheFirstStep easier through partnership with StepChange Problem Debt and the ‘No-Contact’ Challenge Is there an alternative to traditional third party Debt Collection Agencies (DCA) for consumers with debts who do not engage with their lenders or suppliers – especially those with problem debt or who are vulnerable? How do we ensure […]

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