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Showing 6 results for "South Africa"
15 years of Sigma Connected – building a different kind of BPO – by Gary Gilburd
15 years of Sigma Connected – building a different kind of BPO Fifteen years. Saying it out loud still feels a bit surreal. When Mike and I set up Sigma Connected back in 2011, we weren’t trying to build the biggest business in the room. We just wanted to build one that felt different. Something […]
Introducing our director of operational delivery… Errol van Graan
Introducing our director of operational delivery… Errol van Graan Next up in our latest Q&A feature is Errol van Graan, our recently appointed Director of Operational Delivery in South Africa, covering our Diep River, Retreat, Mitchells Plain and Paarl offices in Western Cape. We sat down with Errol to get to know him and his […]
Where should you base your customer service teams?
Where should you base your customer service teams? Whether you’re looking for onshore, offshore, or a blend of both, at Sigma Connected, we maintain the highest levels of professionalism and empathy across both our onshore UK teams and offshore team in Cape Town. Our teams are able to navigate the most complex of interactions across […]
Kashiefa Blaauw | This is my story | Where is she now?
In 2022, we told the story of Kashiefa – a Sigma Connected employee who joined us through our Impact Sourcing initiative, in partnership with Shadow Careers. But where is she now?
Sigma Connected announces its first international customer service operation from Cape Town township
Sigma Connected announces its first international customer service operation from Cape Town township Outsourcing specialist Sigma Connected has announced it is working with E.ON Next to relocate 100 employees to Sigma Connected’s Mitchells Plain offices, based in the township to the south of Cape Town, so employees can work closer to their homes. E.ON Next, […]
Launch of Mental Health First Aider programme in South Africa
Launch of Mental Health First Aider programme in South Africa Following four years of success across our UK operation, we are delighted to announce the launch of our Mental Health First Aider (MHFA) initiative within our offices in South Africa. Our MHFA programme is one of our most important and significant internal initiatives to date. […]