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Showing 40 results for "Videos"

The Cape Town experience

The Cape Town experience

The Cape Town experience Hear what our team have to say about Cape Town, why it is such a special place and what it means to Sigma Connected. Cape Town, South Africa is the ultimate offshoring destination. Video transcript I have huge emotion when I land in Cape Town; it’s just my favorite place, a […]

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Our collections agents and the support they provide

Our collections agents and the support they provide

Our collections agents and the support they provide Capetonians are naturals at helping customers with their challenges. Listen to our Sigma Connected collections advisors discuss what it means to support customers who are unable to pay. At Sigma Connected, we hold empathy as the foundation of customer service, particularly in tough financial times. Our trained […]

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Sometimes all you need is to speak to someone

Sometimes all you need is to speak to someone

Sometimes all you need is to speak to someone We are an outsourcing partner that provides 24/7 white-label customer contact and service centre solutions, but at Sigma Connected, we do things differently. Different is flexible, scalable, empathetic and smart. We are Sigma Connected, we are different.

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Why we excel at collections

Why we excel at collections Our payment collection solutions provide your customers with a level of care and attention that goes beyond the norm. Arrears collection can be a difficult subject to approach with customers, so engaging in a way that’s compassionate, caring, and empathetic is crucial. You’re not just dealing with money, you’re dealing […]

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Fun times with our South African team.

Fun times with our South African team

Fun times with our South African team Have a look at our South African team enjoying themselves around our Cape Town offices. It’s not all work at Sigma Connected; we recognise the significance of balance and camaraderie in our workplace. Our lively team in Cape Town injects energy and laughter into the office, creating a […]

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