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Staff shortages and how businesses should adapt to get through it
Staff shortages and how businesses should adapt to get through it It’s certainly no secret that labour shortages across the UK are biting hard and the situation is seeing a negative and hugely worrying impact on the country’s post-pandemic economic recovery. There are several factors contributing to this. Brexit has created a shortage of European […]
Panic stations, and why retailers must plan and prepare
Panic stations, and why retailers must plan and prepare It’s a sad but true fact that since the Covid pandemic and numerous lockdowns took hold in the UK during 2020, our high streets have remained quieter than normal, with the traditional hustle and bustle nothing like pre-pandemic levels. Whist it is fantastic to see our […]
Sigma’s Risk Rangers – risk management becomes part of the company culture
Sigma’s Risk Rangers – risk management becomes part of the company culture As the weather starts to cool and we all start to remember the predictability of a British winter, checking our kids coats still fit, firing up the central heating with crossed fingers, putting the garden furniture away, it brings into sharp focus just […]
Consumer vulnerability – an insightful panel discussion
Consumer vulnerability – an insightful panel discussion Last week I was delighted to be part of an expert panel of Vulnerability Champions during a breakout session on Day Two of the 2021 Utility Week Consumer Vulnerability and Debt Conference, where we explored innovation to support vulnerable customers. Thanks to all those of you who attended […]
The UK energy market ‘crisis’
The UK energy market ‘crisis’ Anyone reading the news today in the UK will have seen the extensive headlines and reporting on mounting fears for the country’s energy market, with FTSE stocks falling and companies struggling. With gas prices up 70% in a little over a month, some energy providers face bankruptcy and there is […]
Energy switching and the role providers can play
Energy switching and the role providers can play It’s widely known across the industry that around half of the UK’s population switch energy suppliers regularly as they look for the best deal and better service. This “engaged” 50% have often painstakingly researched their next move, compared prices online, or taken advice from friends and family. […]
Bounce Back Loans – a whitepaper
Bounce Back Loans – a whitepaper Earlier this summer, I was delighted to present our latest whitepaper which was essentially a thought leadership piece on the Government’s Bounce Back Loans (BBLS) – focusing mainly on the risks of the scheme and other Whiteball-backed initiatives like it. Schemes like the BBLS, the Coronavirus Business Interruption Loan […]
Community recruitment – helping and supporting people back into work
Community recruitment – helping and supporting people back into work Despite the huge impact that the Covid-19 pandemic has had on all corners of daily life, we are proud here at Sigma Connected that over the past 12 months we have become the fastest growing BPO provider in the UK – trusted by a growing […]