Search by Category
Discover our other categories and resources
Showing 85 results for "News"
Sigma Connected becomes Mental Health Charter Platinum member
Sigma Connected becomes Mental Health Charter Platinum member As part of our ongoing commitment to the wellbeing and welfare of our employees, we are delighted to announce that we have been named as a Platinum Accredited Member of the Workplace Mental Health Charter. The fantastic recognition is down to the hard work of our team […]
Birmingham youth charity benefits from £2.000 Sigma donation
Birmingham youth charity benefits from £2.000 Sigma donation A Midlands business outsourcing firm has donated £2,000 to a Birmingham charity which provides educational, financial and skills support to children and young people in a disadvantaged inner-city community. Sigma Connected, which provides contact centre services for the utilities, retail, telecommunications and financial services sectors, has donated […]
Celebrating Growth – Abduraghiem Adams
Celebrating Growth – Abduraghiem Adams Next up in our Celebrating Growth feature is 31-year-old Abduraghiem Adams. Based in our growing office on the outskirts of Cape Town, Abduraghiem has been with Sigma for 12 months and in November was promoted from his Agent role into a new Team Leader position, working with clients on our […]
Celebrating Growth – Nur Andrews
Celebrating Growth – Nur Andrews Cape Town-based Nur Andrews is one of the most recent members of our team to be promoted into a new role having been with Sigma for five years. The 26-year-old father of three has become a new Lines Team Leader focusing on new business for one of our retail clients […]
New research shows organisations are failing to grasp customer interaction needs
New research shows organisations are failing to grasp customer interaction needs Over 70% of UK organisations which offer contact centre services are failing to implement new ways of communicating with their customers, a new survey shows. Despite a rise in the use of digital technology, the study showed that seven out of ten UK firms […]
Sigma Connected donates £5,000 to help vulnerable people at Christmas
Sigma Connected donates £5,000 to help vulnerable people at Christmas Business process outsourcing provider Sigma Connected has donated £5,000 worth of supermarket vouchers to 50 financially vulnerable people to help them cope with the expensive Christmas period. Sigma, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications […]
ECCCSA recognition for Sigma’s ReachOut Pathfinders
ECCCSA recognition for Sigma’s ReachOut Pathfinders Following news in August that we had been shortlisted in the European Contact Centre & Customer Service Awards, we are delighted that our ReachOut Pathfinder team has been confirmed as a “Silver Winner” in the Best Small Customer Service Team category. We were up against seven other organisations from […]
School children’s education in Mitchells Plain to benefit from Sigma Connected donation
School children’s education in Mitchells Plain to benefit from Sigma Connected donation Thousands of school children in Mitchells Plain have benefited from a kind-hearted donation from a local business. Yellow Wood Primary School in Eastridge has seen a R10,000 cash boost from business outsourcing company Sigma Connected through its Community Foundation. The money from Sigma, […]
Colin McMahon joins Sigma Connected as Director of Financial Services
Colin McMahon joins Sigma Connected as Director of Financial Services Business process outsourcing provider Sigma Connected has made a senior appointment as it continues its expansion into the global financial services sector. Sigma Connected, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors, has appointed finance […]
Sigma Connected’s ReachOut continues to support the vulnerable
Sigma Connected’s ReachOut continues to support the vulnerable The multi-award winning ReachOut initiative, launched during the Covid pandemic by GBS specialist Sigma Connected, has gone from strength to strength and continues to support thousands of vulnerable people, especially in the energy, water and financial services sectors. ReachOut, a completely unique service, is all about re-engaging […]