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Showing 4 results for "Telecommunications"
The UK’s digital switchover – why a spotlight should shine on the vulnerable
The UK’s digital switchover – why a spotlight should shine on the vulnerable By January 2027, the whole of the UK’s creaking analogue landline network will have been replaced by digital and fibre technology. This vital telephony upgrade is part of the UK Digital Switchover which will see the introduction of digital and fibre technology, […]
Sigma Connected Group appoints Jamie O’Brien as director of telecoms
Sigma Connected Group appoints Jamie O’Brien as director of telecoms Business outsourcing provider Sigma Connected has announced the appointment of Jamie O’Brien into the newly-created position of director of telecoms. In his new sector specialist role, the operational telecoms expert will lead the development of the firm’s new and existing telecoms client portfolio as part […]
Customer service in telecoms: it’s all about better connections – by Rob Sawle
Customer service in telecoms: it’s all about better connections Humanity has made huge leaps in what we can do with technology, but for some jobs, you still need a real person. For instance, when it comes to telecommunication customer service, 75% of customers say they’d prefer to interact with a real person even as technology improves. The […]
