The collections hub
If you’re looking for an efficient yet human way to manage your collections, you’ve come to the right place. Here, you can find out everything you need to know about the Sigma Connected approach to collections.
We approach collections, differently
Dealing with mounting numbers of late or non-payments, without the resources to manage them? The good news is, we can make a difference. Watch the video to find out how we’ve become the UK’s collections leader.
More and more companies are realising that they don’t need in-house customer service teams to provide great customer experiences. Find out why in our blog.
Read the blog
As consumers have more and more options available, they have developed preferences for how they like to shop and pay. Read the blog to find out how to identify their preferences.
Read the blog
At Sigma Connected, we’re experts in handling payment collections in a way that carefully balances your needs as a business and the well-being of your customers. Find out more in our brochure.
Download the brochure
Find out how Sigma Connected can help you throughout the whole collections and recoveries cycle with a level of care and attention that goes beyond the norm.
Watch the video
From onboarding to write off
To help you understand what it looks like to partner with Sigma Connect, from your customers’ perspective, we created this snapshot into our collections process.
Vulnerable people management
Helping you engage and support hard to reach customers with problem debt.
Case studies
Find out how we’ve supported our clients to improve their collections performance while giving their customers the care and empathy they need.
10-year partnership with large UK energy retailer
Sigma Connected has been providing collections services for a large UK energy retailer for 10 years. Discover what we did to improve collection rates and deliver a high return on investment for the client.
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Targets exceeded for UK vehicle finance lender
Find out how we helped a vehicle finance lender support its customers to maintain their payments and keep their vehicles while reducing operating costs with the help of our South African operation.
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300% increase in collections performance
By setting up an early arrears collection service for this client and providing a dedicated collections team, we were able to help them increase their collections performance by almost 300%.
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