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Showing 3 results for "Vulnerable Customers (ReachOut)"
Connecting with customers in financial difficulty
Connecting with customers in financial difficulty Assisting people experiencing financial difficulties has always been a core part of customer service, and today is no different. The lingering effects of the COVID-19 pandemic, along with the rising costs of basic commodities due both to the war in Ukraine and to Brexit, mean that consumers everywhere are […]
How financial institutions can help customers dealing with money problems
How financial institutions can help customers dealing with money problems Recent global events have led to increased financial pressure on the public. The cost of living has risen around the world, including in the UK, EU, and Australia. Inflated costs, in addition to ongoing supply chain issues related to the current Ukrainian conflict, are increasing […]
Vulnerable customers – why water companies can do things differently
It’s been just over 12 months since I joined the fantastic team here at Sigma Connected and during what has been an unprecedented year caused by the Covid-19 pandemic, we have seen a variety of debates which have created conversation and began to lead change within the UK’s water industry like never before. Having worked […]
