About us
We deliver a wide range of customer contact solutions for some of the largest and best known brands. We provide outsourced services to our clients, focusing on customer experience. These include: lead customer acquisition, quality assurance & speech anayltics, customer experience management, retention management, quality assurance and collections (early & late-stage, as well as external debt collection).
Industry expertise
With expertise in multiple sectors, including Debt Management, Finance, Government, Insurance, Telecommunications, Vehicle Telematics and more, we connect with clients and their customers across a wide range of industries. We have sector experts who understand your company’s challenges, as they have faced the same issues themselves. They will work closely with you to ensure that the service we provide is exactly what you need.
About the group
Sigma Connected is part of The Digicall Group which provides a range of services to diverse segments. These include contact centre management, insurance claims administration and assessment and supply chain management, all delivered in a responsible and sustainable way.
