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Showing 8 results for "May 31, 2022"

Sigma Connected celebrates multiple wins at Cape BPO Awards

31 May 2022 Sigma Connected celebrates multiple wins at Cape BPO Awards Business outsourcing firm Sigma Connected has triumphed in a number of categories at one of South Africa’s most prestigious industry awards. Sigma Connected, which offers customer contact centre services in the energy, utilities, telecommunications and finance sectors, has won nine awards at the […]

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Nompumelelo Nyawo joins Sigma Connected to develop South African presence

24May 2022 Nompumelelo Nyawo joins Sigma Connected to develop South African presence A South African business outsourcing provider has announced the appointment of a new director who will be responsible for bringing in new clients and delivering growth across the country’s domestic market. Sigma Connected South Africa, which offers expertise in customer contact and collections […]

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Beating recruitment problems in today’s industry

How to overcome recruitment problems in today’s financial industry The financial sector is currently experiencing high staff shortages and attrition following the COVID-19 pandemic. According to the most recent statistics from the recruitment technology provider Broadbean, the number of professionals applying for new jobs fell 37% between February 2021 and February 2022, while vacancies spiked […]

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Help your customers: 5 ways to deal with debt

Help your customers: 5 ways to deal with debt The cost of living has skyrocketed in the early months of 2022. In the UK, the Consumer Prices Index (CPI) — the primary measure of inflation — hit 7% in March 2022, the highest rate since March 1992. CPI also climbed to 8.5% in the US, […]

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How financial institutions can help customers dealing with money problems

How financial institutions can help customers dealing with money problems Recent global events have led to increased financial pressure on the public. The cost of living has risen around the world, including in the UK, EU, and Australia. Inflated costs, in addition to ongoing supply chain issues related to the current Ukrainian conflict, are increasing […]

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Handling customer complaints in Financial Services

How to Handle Handling an Increase in Customer Complaints in Financial Services With UK inflation expected to be 7.25%,  7.5% in the EU, and 2.1% in Australia, living costs worldwide are rising dramatically. As a result, money is tighter for many financial services customers, and they will likely become more protective of their funds. Due […]

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