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Sigma Connected welcomes West Midlands Mayor as growth continues
Sigma Connected welcomes West Midlands Mayor as growth continues A Birmingham-based business outsourcing provider has hosted Mayor of the West Midlands Andy Street as it marks its next phase of growth. Sigma Connected, which provides customer contact services for the utilities, financial, telecommunications and retail sectors, now employs 5,000 people as its number of clients […]
Birmingham jobs partnership wins WM Adult Learning Award
Birmingham jobs partnership wins WM Adult Learning Award A successful skills and employment partnership which has provided training and jobs for over 1,000 unemployed people since 2016 in Birmingham has been recognised for its impact at this year’s West Midlands Adult Learning Awards. Nominated by the city’s BMet College, outsourcing provider Sigma Connected was awarded […]
Sigma Connected | Complaints Management Overview
Sigma Connected | Complaints Management Overview Customer complaints are, unfortunately, something that every business faces from time to time. But complaints don’t have to be seen as a huge negative – if you have the right complaint management process in place, it can be a fantastic opportunity to refine your product or service, improve your […]
One me, One Sigma – a Q&A with Scott Evans
One me, One Sigma – a Q&A with Scott Evans Our business has been built around ensuring the entire Sigma Connected Group is a diverse and inclusive organisation, with opportunities open to all, across the UK, South Africa and Australia. This year we wanted to take our commitment to diversity & inclusion further and have […]