We aredifferent We are Sigma Connected

Offering outsourced white-label customer contact solutions and service center services, we do things a little differently around here.

Who we are

Here at Sigma Connected, we are different. As a people-centered company, we value connections above everything else – whether that’s with our employees, clients, clients’ customers, or our wider communities. We aim to deliver exceptional service that goes above and beyond.

We believe in taking a different approach. Driven by innovation and with compassion for your customers at our core, we are always striving to exceed expectations. We listen, learn, and never settle. Far from your average outsourcing provider, we’ll act as an extension of your business and are committed to a culture of continuous improvement. Because better is what we do best.

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Award-winning service

We’re available 24/7, offering customer contact and call centre outsourcing solutions. In close partnership with you, we’ll help you tackle even the toughest of issues. We have the resources and industry expertise needed to truly make a difference for you and your customers. We’re confident that we can provide your customers with the best possible experience.

Customer services

Collections

Complaint management

Customer acquisition

ReachOut – helping with problem debt

Offshoring solutions

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Supporting businesses across industries

We understand that, as your business and customer base evolve, your needs will change.

That’s why we adopt a flexible approach. With deep industry expertise and state-of-the-art technology, we can comfortably cater to a wide range of sectors – from eCommerce to telecommunications.

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