Search by Tag
Showing 32 results for "UK"
Birmingham jobs partnership wins WM Adult Learning Award
Birmingham jobs partnership wins WM Adult Learning Award A successful skills and employment partnership which has provided training and jobs for over 1,000 unemployed people since 2016 in Birmingham has been recognised for its impact at this year’s West Midlands Adult Learning Awards. Nominated by the city’s BMet College, outsourcing provider Sigma Connected was awarded […]
The Sunday Times Best Places to Work 2023
The Sunday Times Best Places to Work 2023 We are proud to be recognised as a Sunday Times Best Places to Work 2023 company.
Sigma Connected recognised as a top UK employer by The Sunday Times
Sigma Connected recognised as a top UK employer by The Sunday Times Business outsourcing provider Sigma Connected has been named as one of the UK’s top employers in this year’s prestigious The Sunday Times Best Places to Work survey. Sigma Connected, which provides customer contact services for the utilities, financial, telecommunications and retail sectors, has […]
One me, One Sigma
One me, One Sigma Our business has been built around ensuring the entire Sigma Connected Group is a diverse and inclusive organisation, with opportunities open to all, across the UK, South Africa and Australia. This year we wanted to take our commitment to diversity & inclusion further and have launched our new diversity & inclusion […]
What Insurers and Intermediaries might have missed as they plan and prepare ahead of the FCA’s new Consumer Duty introduction
What Insurers and Intermediaries might have missed as they plan and prepare ahead of the FCA’s new Consumer Duty introduction The watershed policy from the FCA, their new Consumer Duty, will come into force on 31 July 2023 for financial products which are for sale or renewal, and 12 months later on 31 July 2024 […]
Why capacity planning will help Financial Services firms cope with demand from customers seeking support
Why capacity planning will help Financial Services firms cope with demand from customers seeking support The extremely tough financial situation across the UK has impacted countless businesses and individuals, and in turn has seen increased debt with thousands more falling into arrears every month with financial products such as mortgages, credit cards and loans. Commentaries […]
A new approach to mental health and workplace wellbeing
A new approach to mental health and workplace wellbeing Back in early 2020, when the full force of the devastating Covid pandemic hit the world, here at Sigma Connected we talked widely at the time about the health and wellbeing of our staff – with around 80% instantly switching to work from home as part […]
Sigma Connected becomes Mental Health Charter Platinum member
Sigma Connected becomes Mental Health Charter Platinum member As part of our ongoing commitment to the wellbeing and welfare of our employees, we are delighted to announce that we have been named as a Platinum Accredited Member of the Workplace Mental Health Charter. The fantastic recognition is down to the hard work of our team […]
Birmingham youth charity benefits from £2.000 Sigma donation
Birmingham youth charity benefits from £2.000 Sigma donation A Midlands business outsourcing firm has donated £2,000 to a Birmingham charity which provides educational, financial and skills support to children and young people in a disadvantaged inner-city community. Sigma Connected, which provides contact centre services for the utilities, retail, telecommunications and financial services sectors, has donated […]
Outsourced complaint management – Emma King
Outsourced complaint management – Emma King To kick off our 2023 Q&A series, we sat down straight after the new year break with Emma King, our Head of Operations, to chat through our approach to complaint management and why she thinks we’re making an impact for our clients. Q. Hi Emma, and thanks for joining […]
