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Showing 6 results for "Offshoring"
Guest blog: Outsourcing destinations: South Africa vs Philippines Having embarked on several journeys to implement outsourcing strategies, one of the very first, and arguably most important decisions is where “offshore” is actually going to be. The decision of where should in fact, come before decisions on what will be outsourced. The reason for this somewhat […]
Why Australia must look west for offshoring solutions As part of my role here at Sigma Connected, I am fortunate that I get to travel to our various businesses across the globe, catching up with not only our amazing colleagues, but also new and existing clients. Just a matter of weeks ago, I got to […]
Why South Africa is the ideal offshore customer service location Are you considering offshoring aspects of your customer service but unsure where to start? In this ebook, we debunk some of the myths surrounding offshoring, such as cultural and communication differences, high costs, and how difficult it is to find an outsourcing team that adopts […]
Sigma Connected secures Yu Energy contract 01Jul 2022 A UK business outsourcing specialist has been awarded a contract by business energy and water operator Yu Energy to provide contact centre support for outbound collections. Sigma Connected, which offers onshore and offshore customer contact services for some of the UK’s leading companies, has agreed the deal […]
28 Mar 2022 Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next A Brisbane outsourcing firm which entered the Australian market last year has announced its first contract win with utility giant E.ON Next. The new offshore partnership will see the Sigma Connected Group giving 24-hour support for the energy company’s customers for […]