Search by Tag
Showing 12 results for "Cape Town"
Why Australia must look west for offshoring solutions
Why Australia must look west for offshoring solutions As part of my role here at Sigma Connected, I am fortunate that I get to travel to our various businesses across the globe, catching up with not only our amazing colleagues, but also new and existing clients. Just a matter of weeks ago, I got to […]
School children’s education in Mitchells Plain to benefit from Sigma Connected donation
School children’s education in Mitchells Plain to benefit from Sigma Connected donation Thousands of school children in Mitchells Plain have benefited from a kind-hearted donation from a local business. Yellow Wood Primary School in Eastridge has seen a R10,000 cash boost from business outsourcing company Sigma Connected through its Community Foundation. The money from Sigma, […]
Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment
Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment A Western Cape business outsourcing specialist has won a national award for its commitment to creating meaningful job prospects and opportunities in disadvantaged communities. Sigma Connected South Africa, which offers customer contact services in multiple sectors, has won the Jobs Creation Award […]
Sigma Connected unveils new Community Foundation with R10,000 charity donation
Sigma Connected unveils new Community Foundation with R10,000 charity donation Western Cape business outsourcing company Sigma Connected has launched its new Community Foundation which will see R20,000 donated every quarter to local charities and good causes. The company, which offers customer contact services in multiple sectors from its offices across Western Cape, has launched the […]
Q&A – South Africa culture alignment training
Q&A – South Africa culture alignment training Many businesses recognise that offshoring part or all of their customer service function to specialist outsourcing companies in other countries or continents can be hugely beneficial financially. Naturally, however, some have concerns around how high standards will be maintained when offshoring this crucial aspect of their business to […]
Why South Africa is the ideal offshore customer service location
Why South Africa is the ideal offshore customer service location Are you considering offshoring aspects of your customer service but unsure where to start? In this ebook, we debunk some of the myths surrounding offshoring, such as cultural and communication differences, high costs, and how difficult it is to find an outsourcing team that adopts […]
South Africa Spotlight: How we create expert customer service advisors at Sigma Connected
South Africa Spotlight: How we create expert customer service advisors at Sigma Connected At Sigma Connected, we always put people first whether that’s our own teams, our clients, our clients’ customers or the community in which we operate. This policy is most clearly seen in our human approach to customer service, but it’s also an […]
Sigma Connected and Shadow Careers open Mitchells Plain contact centre and training facility to tackle youth unemployment
Sigma Connected and Shadow Careers open Mitchells Plain contact centre and training facility to tackle youth unemployment 08Jul 2022 A new state-of-the-art contact centre has been officially opened in Cape Town community Mitchells Plain by one of the country’s leading Global Business Services (GBS) companies. Following an announcement earlier this year, Sigma Connected South Africa, […]
Sigma Connected celebrates multiple wins at Cape BPO Awards
31 May 2022 Sigma Connected celebrates multiple wins at Cape BPO Awards Business outsourcing firm Sigma Connected has triumphed in a number of categories at one of South Africa’s most prestigious industry awards. Sigma Connected, which offers customer contact centre services in the energy, utilities, telecommunications and finance sectors, has won nine awards at the […]
Sigma Connected bolsters senior management team in South Africa
12Apr 2022 Sigma Connected bolsters senior management team in South Africa A leading business outsourcing provider has announced the appointment of a new senior director who will support and develop the company’s renowned offshore offering in South Africa. Sigma Connected, which offers expertise in customer contact, collections and sales across the energy, water, retail, financial […]
