News

ReachOut shortlisted in the 2022 ECCCSAs

We received tremendous news today that we are shortlisted in the widely respected European Contact Centre & Customer Service Awards for our ReachOut initiative.

ReachOut, which has already won a series of awards across the BPO and contact centre sectors for how it successfully signposts customers who are struggling to pay bills to the best financial and wellbeing support, is a finalist in the Best Small Customer Service Team category.

We are up against seven other entries and look forward to attending the awards event in London on 22 November where BBC journalist and presenter Fiona Bruce will be announcing the winners. Before the November gala dinner, our ReachOut team will have the opportunity to present to some of the judging panel and answer further questions about its success, challenges and the future.

All finalists for this year’s awards can be viewed through the ECCCSA website here

For further information on our ReachOut service, you can click over to its home on our website.