Midland outsourcing specialist Sigma acquired by Sanclare

West Midlands-based credit management and business outsource specialist, The Sigma Financial Group, has been acquired for an undisclosed sum by business process outsourcer Sanclare (UK) Ltd, the UK division of South African-based Digicall Group.

With 400 employees across its contact centres in Redditch and Birmingham, Sigma has seen a sustained period of growth in the UK outsourcing market since it was founded in January 2011. The Group has since grown significantly through its ‘White Label’ early arrears services in the telecommunications, utilities, retail and finance sectors.

The Sigma acquisition will considerably grow Sanclare’s share in the UK market and enhance its offering alongside its offshore capabilities based in Cape Town.

As part of the deal, Sigma’s managing directors and co-founders Gary Gilburd and Mike Harfield will continue to lead the business under the new ownership alongside the current senior management team.

Chris Fisher, Managing Director at Sanclare said: “This acquisition is exciting, not only for our existing clients who will benefit from the clear synergy between Sanclare and Sigma, but also those UK companies who are considering outsource for their current business model. We can now offer the best of both worlds to the market place.”

Gary Gilburd, Managing Director of Sigma added: “Sanclare has first-class credentials in the market so I am delighted we have agreed a deal which will mean Sigma will go from strength to strength in the months and years ahead.

“We have experienced significant growth in the scale and development of Sigma over the past 18 months and with Sanclare’s support and expertise, it is a deal which can only be of benefit to our clients and our employees.”

The acquisition news comes almost 12 months since Sigma announced it was bringing 700 new jobs to Birmingham by December this year. The takeover will not affect Sigma’s jobs plans for the region with the recruitment process underway.


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