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Guest blog: Outsourcing destinations: South Africa vs Philippines

Guest blog: Outsourcing destinations: South Africa vs Philippines Having embarked on several journeys to implement outsourcing strategies, one of the very first, and arguably most important decisions is where “offshore” is actually going to be. The decision of where should in fact, come before decisions on what will be outsourced. The reason for this somewhat […]

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Celebrating Growth – Nur Andrews

Celebrating Growth – Nur Andrews Cape Town-based Nur Andrews is one of the most recent members of our team to be promoted into a new role having been with Sigma for five years. The 26-year-old father of three has become a new Lines Team Leader focusing on new business for one of our retail clients […]

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Why Australia must look west for offshoring solutions

Why Australia must look west for offshoring solutions As part of my role here at Sigma Connected, I am fortunate that I get to travel to our various businesses across the globe, catching up with not only our amazing colleagues, but also new and existing clients. Just a matter of weeks ago, I got to […]

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Sigma Connected unveils new Community Foundation with R10,000 charity donation

Sigma Connected unveils new Community Foundation with R10,000 charity donation Western Cape business outsourcing company Sigma Connected has launched its new Community Foundation which will see R20,000 donated every quarter to local charities and good causes. The company, which offers customer contact services in multiple sectors from its offices across Western Cape, has launched the […]

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Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment

Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment A Western Cape business outsourcing specialist has won a national award for its commitment to creating meaningful job prospects and opportunities in disadvantaged communities. Sigma Connected South Africa, which offers customer contact services in multiple sectors, has won the Jobs Creation Award […]

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Why South Africa is the ideal offshore customer service location

Why South Africa is the ideal offshore customer service location Are you considering offshoring aspects of your customer service but unsure where to start? In this ebook, we debunk some of the myths surrounding offshoring, such as cultural and communication differences, high costs, and how difficult it is to find an outsourcing team that adopts […]

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Sigma Connected and Shadow Careers open Mitchells Plain contact centre and training facility to tackle youth unemployment

Sigma Connected and Shadow Careers open Mitchells Plain contact centre and training facility to tackle youth unemployment 08Jul 2022 A new state-of-the-art contact centre has been officially opened in Cape Town community Mitchells Plain by one of the country’s leading Global Business Services (GBS) companies. Following an announcement earlier this year, Sigma Connected South Africa, […]

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