Search by Tag
Showing 7 results for "Outsourcing"
Australia’s cost of living crisis needs extreme customer care
Australia’s cost of living crisis needs extreme customer care As we enter into a new year, the cost-of-living crisis across Australia continues to bite into household budgets. Rising interest rates and near 8% inflation have seen monthly mortgage payments rocket to record levels, food prices on every supermarket aisle jumped by almost 9% in the […]
Guest blog: Outsourcing destinations: South Africa vs Philippines
Guest blog: Outsourcing destinations: South Africa vs Philippines Having embarked on several journeys to implement outsourcing strategies, one of the very first, and arguably most important decisions is where “offshore” is actually going to be. The decision of where should in fact, come before decisions on what will be outsourced. The reason for this somewhat […]
The implications of worsening conditions for the travel sector
The implications of worsening conditions for the travel sector We were all disappointed and perhaps a little shocked by the summer of chaos in 2022 for the travel industry. However, in hindsight, perhaps the whole situation was all too predictable. The hangover of the pandemic, which saw thousands of key workers leave the industry, left […]
Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
28 Mar 2022 Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next A Brisbane outsourcing firm which entered the Australian market last year has announced its first contract win with utility giant E.ON Next. The new offshore partnership will see the Sigma Connected Group giving 24-hour support for the energy company’s customers for […]
Outsourcing firm launches new South African venture with Cape Town’s Mitchells Plain set to see new jobs
21 Mar 2022 Outsourcing firm launches new South African venture with Cape Town’s Mitchells Plain set to see new jobs A respected South African outsourcing firm has announced its entry into the country’s domestic market in a move which will create up to 1,000 new jobs in local communities. Sigma Connected, which offers ‘white label’ […]
National award win for outsource firm Sigma
29 Nov 2016 National award win for outsource firm Sigma One of the region’s leading business outsource firms has scooped a major award for its success in the UK’s energy sector. The Sigma Financial Group, which employs over 450 staff at its offices in Birmingham and Redditch, came top in the Best Outsourcing Initiative of […]
Midland outsourcing specialist Sigma acquired by Sanclare
04Feb 2016 Midland outsourcing specialist Sigma acquired by Sanclare West Midlands-based credit management and business outsource specialist, The Sigma Financial Group, has been acquired for an undisclosed sum by business process outsourcer Sanclare (UK) Ltd, the UK division of South African-based Digicall Group. With 400 employees across its contact centres in Redditch and Birmingham, Sigma […]
