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Showing 13 results for "Corporate Social Responsibility"
Why it’s such a challenge to recruit the best talent
Why it’s such a challenge to recruit the best talent Employers everywhere are finding it difficult to get the best talent. With the UK’s unemployment rate at 3.7% amid a record number of job vacancies, many positions simply aren’t even getting filled as employers across many industries face a skills gap. Let’s examine further why […]
From great exhaustion and great resignation to talent empowerment and operational scalability
From great exhaustion and great resignation to talent empowerment and operational scalability Employers and employees are facing a plethora of problems in the modern job market. With 1 in 5 workers worldwide considering leaving their positions in 2022, the great resignation seems to be in full swing across the globe. ‘Quit rates’ hit a 10-year […]
South Africa Spotlight: How we create expert customer service advisors at Sigma Connected
South Africa Spotlight: How we create expert customer service advisors at Sigma Connected At Sigma Connected, we always put people first whether that’s our own teams, our clients, our clients’ customers or the community in which we operate. This policy is most clearly seen in our human approach to customer service, but it’s also an […]
Connecting with our South African advisors
Offshoring to South Africa: Connecting with one of our Customer Service advisors Whether it’s via telephone, email, or face-to-face, good customer service hinges on your ability to empathise with your customers. Empathy is a complex human emotion that invites you to feel as others feel about setbacks (or triumphs) in life. It is a pillar […]
Offshoring to South Africa: a Q&A with Bevin Sandras
Offshoring to South Africa: a Q&A with Bevin Sandras Great and consistent customer service is the bedrock of any successful business, whatever the industry. Ensuring customers’ needs and demands are met in a timely, professional and friendly manner is crucial for companies to survive and thrive. Offshoring these services – particularly to South Africa – […]
Sigma Connected and Shadow Careers open Mitchells Plain contact centre and training facility to tackle youth unemployment
Sigma Connected and Shadow Careers open Mitchells Plain contact centre and training facility to tackle youth unemployment 08Jul 2022 A new state-of-the-art contact centre has been officially opened in Cape Town community Mitchells Plain by one of the country’s leading Global Business Services (GBS) companies. Following an announcement earlier this year, Sigma Connected South Africa, […]
Impact Sourcing Q&A with Scott Evans
Impact Sourcing Q&A with Scott Evans Sigma Connected is a business with a conscience. And at a time when the number of people in the UK deemed to be living in poverty is soaring amid the cost-of-living crisis – our commitment to recruiting employees through Impact Sourcing is crucial – an initiative that sees the […]
Midlands refugee charity benefits from £1,000 Sigma donation
Midlands refugee charity benefits from £1,000 Sigma donation 29Jun 2022 A Midlands-based business outsourcing firm has donated £1,000 to a charity which provides free guidance and advice on immigration, destitution and homelessness across Birmingham and the Black Country. Sigma Connected, which provides contact centre services across the utilities, retail, telecommunications and financial services sectors, has […]
National Youth Day audience with President as Sigma Connected is hailed for tackling unemployment
National Youth Day audience with President as Sigma Connected is hailed for tackling unemployment 17 Jun 2022 A Western Cape business outsourcing company has attended a high-profile event where President Cyril Ramaphosa asked about the industry and the firm’s growth plans, as well as praising the company for its ongoing work to tackle youth unemployment. […]
Sigma Connected helps KFM and LottoStar make history with R35,000 charity donation
Sigma Connected helps KFM and LottoStar make history with R35,000 charity donation 15 Jun 2022 Business outsourcing provider Sigma Connected and its senior directors have made a significant donation to the historic KFM and LottoStar radiothon which has raised South Africa’s largest amount of money ever in a 12-hour period. Sigma Connected, which is based […]
