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Showing 5 results for "April 19, 2022"
Building and managing a team of employees can be a complex task. At the top of the list is deciding on the management style used to run the team. One of the most traditional management styles is command and control: a single leader is in charge of a group of managers, who in turn run […]
In a ‘self-managed’ or ‘autonomous’ team, every member takes collective responsibility for ensuring that a department meets its targets. Traditional working models see loosely connected workers performing separate tasks under one manager, whereas autonomous models see workers completing interrelated jobs collaboratively under project leaders. The idea of self-managed teams has been around since the 1960s. […]
12Apr 2022 Sigma Connected bolsters senior management team in South Africa A leading business outsourcing provider has announced the appointment of a new senior director who will support and develop the company’s renowned offshore offering in South Africa. Sigma Connected, which offers expertise in customer contact, collections and sales across the energy, water, retail, financial […]
How do self-managed teams improve job satisfaction? A disengaged or uninterested workforce creates up to 60% more errors than a happy one. So, if you’re looking to ensure high-quality output from your employees, have you considered how you can further improve their job satisfaction? One option is the implementation of self-managed teams. Employing innovative team […]
04 Apr 2022 Sigma Connected shortlisted in ten categories for the 2022 Cape BPO Awards We are delighted to announce that this week we have been shortlisted in 10 categories for this year’s Cape BPO Awards – one of South Africa’s leading industry award and recognition schemes. We have a number of initiatives and employees […]