We aredifferent We are Sigma Connected

As an outsourcing partner, we provide 24/7 white-label customer contact and service centre solutions, but at Sigma Connected, we do things a little differently.

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We are Sigma Connected, we are different

Different is thousands of independent thinkers, connected and working together. Different is flexible, scalable, smart. Different listens so different learns; that’s why different understands. Different says ‘can do’ and then it does. Different is never settling for ‘good’ as good enough. Different is brave. Different is kind. Different is better. We are Sigma Connected. We do business process outsourcing differently.

We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection is important. Because better connections mean better outcomes for all.

About us

Our services

We provide outsourced customer contact and BPO solutions, 24 hours a day, 7 days a week, 365 days a year.

We deliver services across all contact channels including phone, web, SMS, socials and email.

Working together with you ….

Customer services

Collections

Complaint management

Customer acquisition

ReachOut – helping with problem debt

Offshoring solutions

Quality assurance

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Our industries

Your demands are unique and will naturally vary over time as your business and customers change.

With experience and expertise in a range of industries, we can adapt and will work flexibly with your team leaders to ensure your service needs are always met.

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