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Showing 13 results for "May 31, 2022"
Sigma Connected celebrates multiple wins at Cape BPO Awards
31 May 2022 Sigma Connected celebrates multiple wins at Cape BPO Awards Business outsourcing firm Sigma Connected has triumphed in a number of categories at one of South Africa’s most prestigious industry awards. Sigma Connected, which offers customer contact centre services in the energy, utilities, telecommunications and finance sectors, has won nine awards at the […]
Sigma Connected to provide award-winning ReachOut service to Nationwide members
30May 2022 Sigma Connected to provide award-winning ReachOut service to Nationwide members Business process outsourcer Sigma Connected has agreed a deal with Nationwide Building Society to provide its award-winning ReachOut service to the building society’s members. The agreement, which is the first Sigma Connected has signed with a bank or building society, will see the […]
What role must brands play to support customer wellbeing
What role must brands play to support customer wellbeing How likely is it that a consumer will cut a company loose because of a terrible experience? Today, most business leaders would agree that it’s highly likely. In an ever-sophisticated digital world where consumers voice their customer experience horror stories on just about every platform, brands […]
Nompumelelo Nyawo joins Sigma Connected to develop South African presence
24May 2022 Nompumelelo Nyawo joins Sigma Connected to develop South African presence A South African business outsourcing provider has announced the appointment of a new director who will be responsible for bringing in new clients and delivering growth across the country’s domestic market. Sigma Connected South Africa, which offers expertise in customer contact and collections […]
West Midlands children’s charity benefits from £1,000 donation
West Midlands children’s charity benefits from £1,000 donation 23 May 2022 A Midlands business outsourcing firm has donated £1,000 to a charity which supports vulnerable and distressed children across the region. Sigma Connected, which provides contact centre services across the utilities, retail, telecommunications and financial services sectors, has donated the four-figure sum to Mentor Link. […]
Beating recruitment problems in today’s industry
How to overcome recruitment problems in today’s financial industry The financial sector is currently experiencing high staff shortages and attrition following the COVID-19 pandemic. According to the most recent statistics from the recruitment technology provider Broadbean, the number of professionals applying for new jobs fell 37% between February 2021 and February 2022, while vacancies spiked […]
Celebrating Growth – Iqra Arshad
12May 2022 Celebrating Growth – Iqra Arshad A hugely popular colleague here at Sigma Connected, Iqra Arshad joined us three years ago and has gone on to become a Team Manager. The 25-year-old from Birmingham is one of a number of employees who have joined us through Impact Sourcing – an initiative which sources high […]
How financial institutions can help customers dealing with money problems
How financial institutions can help customers dealing with money problems Recent global events have led to increased financial pressure on the public. The cost of living has risen around the world, including in the UK, EU, and Australia. Inflated costs, in addition to ongoing supply chain issues related to the current Ukrainian conflict, are increasing […]